Your commerce workspace.
Sufrone Commerce
Planned product · Pilot enquiries
A planned all-in-one business platform with Sufrone-built modules for e-commerce, orders, stock, customer operations, reporting and service connections.
- Understand the request
- Planned custom-trained model to identify what customers ask in comments and messages. Your team reviews suggestions; language and channel support must pass evaluation.
- Keep the transaction clear
- The proposed workflow connects approved product details, order capture, merchant payment verification and dispatch. The merchant remains the seller and payment recipient.
- Use the workspace you know
- Designed for the existing Sufrone client dashboard, with the same verified access, shared onboarding, proposals, billing and support.
For established merchants already receiving orders—not a promise of new customers, unrestricted social access or autonomous selling.
Not yet available for activation. Pilot delivery depends on feasibility, data permissions, readiness and an accepted proposal. No payment is collected when you enquire. The custom-trained request-analysis model and channel automation are not included until separately released.
Choose the route that fits your operation
Managed plans begin with Ksh 20,000 setup, including the first 30 days. Select the plugins and capacity your operation actually needs.
Standard
Ksh 1,000 / month
The essentials for a single merchant who wants an orderly sales desk.
- Core Orders plugin: catalogue, order drafts, merchant payment evidence and dispatch status
- One business, one location, two staff accounts and up to 50 clean products
- Self-service operation, email support and a defined monthly usage allowance
Growth
Ksh 2,500 / month
For merchants who need more staff, control and operational visibility.
- Everything in Standard, plus Inventory and Operations plugins
- Up to five staff accounts, 250 clean products and richer order/exception reporting
- Higher usage allowance and priority email support
Advanced
Ksh 5,000 / month
For a merchant ready for deeper workflow control and approved automation.
- Everything in Growth, plus Connections and Insights plugins where supported
- Up to ten staff accounts, 1,000 clean products, controlled connections and advanced reporting
- Priority support and higher analysis/automation allowance after those features pass release gates
Independent deployment
Ksh 85,000 once
A client-controlled installation for merchants who do not want a continuing Sufrone platform subscription.
Your managed setup fee follows you.
Start managed. Upgrade when ready. The original managed setup fee follows the same Commerce account.
If your eligible managed setup fee is paid: Ksh 85,000 − Ksh 20,000 = Ksh 65,000 upgrade balance.
- One production installation on a client-controlled server or cloud account
- Core Orders, Inventory and Operations plugins; one location, up to five staff and 250 clean products
- Administrative handover, data export, deployment runbook and the installed release for perpetual use
- Up to 18 months of capped remote break/fix support: maximum two support hours per quarter, no feature development or provider fees
After handover, the client controls hosting, administration, data, routine updates and operating costs. The fee does not transfer third-party channel, payment, cloud or model licences; it does not include source-code ownership, resale rights, unlimited support, new features, integrations, security monitoring, hosting or provider charges. Those need a separate agreement.
A KSh 20,000 managed setup payment that was actually paid and not refunded is credited in full against the independent deployment price for the same business and Commerce account. Monthly subscription payments, prepaid usage, third-party/provider charges, taxes, custom work and separately quoted add-ons are not creditable. Any unused prepaid managed month is handled as a prorated service adjustment in the upgrade proposal, not added to the setup credit.
Optional plugins and capacity
- Additional staff or product-capacity packs
- Additional locations and approved channel connections
- Messaging/SMS/WhatsApp and payment-provider usage, charged separately or prepaid
- Assisted catalogue cleanup, migration, training and bespoke integration work
- Custom-model analysis or automation allowances only after the feature is released and contracted
Planning prices, not a binding quote. The accepted proposal confirms scope, support limits, taxes and payment terms.
Create a prospect account