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Product implementationCRM / SupportMIT

Chatwoot

Chatwoot covers live chat, email, social inbox, and WhatsApp-centered support workflows. It is both a support desk and a conversational CRM, so Sufrone lists it once and cross-sells it across commerce, ERP, and education clients.

Implementation from Ksh 35,000. Choose hosting, support and available integrations, then review your order request. Final scope and delivery are confirmed before payment.

How it can be delivered
Configured / Custom
Delivery route
Sufrone
Availability
Available
Commercial posture
From Ksh 35,000
Third-party costs
Client-funded and explicit

Potential fit

A platform is one part of the answer.

Sufrone may configure this platform, connect it through the Advantage Engine, extend it with engineering, or recommend a different route. The recommendation considers the records, licences, infrastructure and people who will own it after delivery.

  • Customer support
  • WhatsApp-first businesses
  • Social commerce

Confirm fit before procurement

Start with what needs to work better.

Configure this product